Refund Policy

Return or Refund :

All jewellery is final sale, Kindly note that we do not accept returns or exchanges due to hygiene reasons.
However, If there is a defect with your product, please contact shereen@shereenmade.com ASAP with a description, date of purchase/delivery and photo so we can address your concern.
My products are handmade and due to that nature of work, slight deviations may occasionally arise.
I am extremely careful with finished product and will not sell any pieces that I would not wear myself or tag with my brand name .
Please note that small smudges and nicks in the clay and resin are not considered defects.
You can always contact us for any question at shereen@shereenmade.com.

 

Damages and issues :

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.